Loyalty & Acquisitions Account Manager - Remote

Overview

We are looking for a driven, relationship-focused sales professional to accelerate revenue through new business development, customer retention, and renewal/upgrade engagement.

In Short

• Engage and retain existing customers while uncovering new growth opportunities
• Qualify inbound inquiries and match customers with the right solutions
• Manage and expand a portfolio of accounts and strategic partnerships
• Serve as a go-to resource for cross-functional sales teams
• Build strong relationships at all levels of customer organizations—including the C-suite
• Deliver monthly performance reporting and accurate forecasting
• Drive renewal and upgrade discussions with internal and external customers
• Cross-train with specialty teams and support during peak cycles
• Contribute to process improvements and team initiatives

Requirements

• High School Diploma/GED
• 4+ years of inside sales experience
• Outstanding verbal and written communication skills
• Proficiency with Microsoft Office and CRM systems
• Ability to build lasting customer relationships
• Comfort working independently and across a distributed team
• A proactive, solutions-oriented mindset
• Composure and focus in fast-paced, high-urgency environments
• Familiarity with order entry processes
• Steady composure and focus in fast-paced, high-urgency environments

Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.