Automotive Claims Adjuster II - Remote

Overview

As an Automotive Claims Adjuster II, you will be responsible for adjudicating claims and providing exceptional customer service while working remotely.

In Short

• Adjudicate automotive claims and assess new losses.
• Provide professional service on phone inquiries regarding claims.
• Authorize claims and manage a high volume of inbound calls.
• Process and complete paperwork according to procedures.
• Work independently in a fast-paced environment.
• Utilize strong problem-solving and decision-making skills.
• Demonstrate excellent communication skills.
• Handle multiple tasks and manage time effectively.
• Experience with StoneEagle software is required.
• Previous customer service experience is preferred.

Requirements

• Minimum 1 year experience with StoneEagle software.
• 2+ years in an automotive service environment.
• Experience with modern computer systems and software applications.
• Ability to resolve conflicts and ensure customer satisfaction.
• High school diploma required; some college preferred.

Benefits

• Work remotely from home.
• Full-time hours with a rotating Saturday schedule.
• Engage in a dynamic work environment.
• Opportunity to impact customer lives positively.