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Auto Claims Adjuster - Remote

Posted 4 weeks ago
Customer Service
Full Time
USA
$22.80 - $26.61/hour

Overview

The Auto Claims Adjuster is responsible for handling non-injury auto claims, conducting investigations, and communicating with customers regarding their claims.

In Short

  • Investigates and settles auto and property damage claims.
  • Handles customer inquiries and explains coverage and claims processes.
  • Documents claim files and communicates with repair facilities.
  • Ensures compliance with state regulations and company policies.
  • Participates in a 14-week paid virtual training program.
  • Flexible working hours, including evenings and weekends.
  • Opportunity for performance bonuses and 401(k) matching.
  • Bilingual candidates are encouraged to apply.
  • Work from home in various states across the USA.
  • Contributes to a diverse and inclusive company culture.

Requirements

  • High School Diploma/GED or 2 years of relevant experience.
  • Ability to work in a remote environment.
  • Strong customer service skills and interpersonal abilities.
  • Organizational and time management skills.
  • Experience in the property and casualty insurance industry is preferred.
  • Flexibility to work varying shifts.
  • Must meet state licensing requirements if applicable.
  • Outstanding computer navigation skills.
  • Ability to multitask effectively.
  • Respect for diverse backgrounds and excellent communication skills.

Benefits

  • Competitive salary with location-based compensation.
  • Annual discretionary bonus opportunity.
  • 401(k) plan with company matching.
  • Comprehensive benefits package including health and wellness programs.
  • Support for diversity and inclusion initiatives.
  • Professional development and training opportunities.
  • Community involvement and volunteer opportunities.
  • Flexible work location options.
  • Employee resource groups for support and networking.
  • Recognition for leadership and community service.

C.I.S

CSAA Insurance Services

CSAA Insurance Group, a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States, providing automobile, homeowners, and other insurance products to AAA members across 23 states and the District of Columbia. Founded in 1914 and headquartered in Walnut Creek, California, CSAA Insurance Group is committed to helping its members prevent, prepare for, and recover from life's uncertainties. With a workforce of over 3,800 employees, the company prides itself on its values-based culture, exceptional service, and dedication to diversity and community engagement. Recognized for its leadership in employee development and corporate responsibility, CSAA Insurance Group aims to create lifelong relationships with its members while fostering a customer-centric design culture and innovative solutions.

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