Auto Claims Adjuster - Remote

Overview

As an Auto Claims Adjuster at CSAA Insurance Group, you will be responsible for handling non-injury claims, verifying coverages, conducting investigations, and advising customers on their claims process.

In Short

• Handle non-injury auto claims.
• Verify and explain coverage details to customers.
• Conduct liability investigations and document claims.
• Communicate with customers, repair facilities, and other insurance adjusters.
• Ensure compliance with state regulations and company policies.
• Participate in a 14-week virtual training program.
• Work remotely from various states.
• Opportunity for annual discretionary bonuses.
• Bilingual candidates are encouraged to apply.
• Flexible shift availability required.

Requirements

• High School Diploma/GED or 2 years of experience in a customer-facing role.
• Capability to work in a remote setting.
• Adjusters license may be required based on state.
• 2+ years of customer service experience preferred.
• Strong organizational and time management skills.
• Excellent interpersonal and communication abilities.
• Ability to multitask effectively.
• Empathy and adaptability are valued traits.
• Flexibility to work various shifts as needed.
• Respect for diversity and inclusion in the workplace.

Benefits

• Competitive salary with location-based compensation.
• Performance bonuses up to 5% of eligible pay.
• 401(k) plan with company match.
• Comprehensive training and development programs.
• Supportive company culture focused on inclusion.
• Opportunities for professional growth and advancement.
• Employee resource groups and volunteer opportunities.
• Health and wellness initiatives.
• Work-life balance support.
• Recognition for community involvement and leadership.