Patient Care Specialist - Ambulatory Plastic Surgery - Remote

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.

In Short

• Full-Time position based in Norfolk, VA.
• Work hours are Monday-Friday, 8a-5p.
• No weekend shifts required.
• No nights or holidays.
• Responsibilities include answering phones and scheduling appointments.
• Requires 3 years of customer service experience.
• 1 year experience with health insurance plans or medical records is required.
• Teamwork is emphasized for patient care delivery.
• Offers various employee benefits including medical, dental, and tuition assistance.
• Opportunity for professional development and annual bonuses.

Requirements

• High School Diploma required.
• Associate degree or higher in lieu of experience is acceptable.
• 3 years of customer service experience.
• 1 year experience with health insurance plans, medical terminology, or scheduling.

Benefits

• Medical, Dental, Vision plans.
• Paid Time Off and Sick Leave.
• Tuition Assistance of $5,250/year.
• 401k/403B with Employer Match.
• Reimbursement for certifications.
• Annual discretionary bonus eligibility.
• Pet Insurance.
• Legal Resources Plan.
• Support for diversity and inclusion in the workplace.