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Patient Care Specialist - Remote

Posted 4 days ago
Customer Service
Full Time
USA

Overview

The Patient Care Specialist provides non-clinical support within the clinic environment to ensure an exceptional patient experience through various administrative tasks.

In Short

  • Provides administrative support within a healthcare setting.
  • Schedules appointments and manages referrals.
  • Communicates with patients and documents interactions.
  • Handles inquiries from patients, providers, and insurance companies.
  • Employs independent judgment for prioritizing tasks.
  • Requires three years of clerical and customer service experience.
  • Experience with medical records and terminology preferred.
  • Offers a variety of full-time benefits including health insurance.
  • Promotes a family-friendly culture with career advancement opportunities.
  • Part of a well-respected healthcare organization.

Requirements

  • High School Diploma required.
  • Three years of clerical and customer service experience.
  • One year experience with health insurance plans and medical records.
  • Experience with Electronic Medical Record systems preferred.
  • Associate's degree may substitute for required experience.

Benefits

  • Medical, Dental, and Vision plans.
  • Paid Time Off and Sick Leave.
  • Tuition Assistance and Student Debt Pay Down.
  • 401k/403B with Employer Match.
  • Professional development opportunities.
  • Legal Resources Plan and Pet Insurance.
  • Annual discretionary bonus potential.
  • Diversity and inclusion initiatives.
  • Tobacco-free workplace.
  • Career advancement opportunities.

S.H

Sentara Hospitals

101 Sentara Hospitals is a not-for-profit integrated healthcare provider based in Virginia and Northeastern North Carolina, with a legacy of over 131 years. The organization operates hundreds of care sites, including 12 hospitals, home health services, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and a health plan serving 858,000 members. Sentara is committed to diversity, inclusion, and belonging within its workforce of nearly 30,000 members, reflecting the communities it serves. Recognized as an 'Employer of Choice' for over a decade and celebrated by U.S. News and World Report for having the Best Hospitals for more than 15 years, Sentara is dedicated to improving health every day while providing professional development opportunities and maintaining a tobacco-free environment.

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