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Patient Care Specialist - Remote

Posted 6 days ago
Customer Service
Full Time
USA
$16.92 - $25.38/hour

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.

In Short

  • Full-Time position in Suffolk, VA.
  • Monday-Friday, Dayshift with some weekend shifts required.
  • Provide non-clinical support in a physician's office.
  • Answer phones and schedule appointments.
  • Ensure an excellent patient experience.
  • Work in a team-oriented environment.
  • 3 years of customer service experience required.
  • 1 year of experience with health insurance plans and medical records required.
  • Market-competitive compensation packages offered.
  • Diversity and inclusion are core principles of the organization.

Requirements

  • High School Diploma or higher education.
  • 3 years of customer service experience.
  • 1 year experience with health insurance plans and medical records.
  • Knowledge of medical terminology and scheduling.

Benefits

  • Medical, Dental, and Vision plans.
  • Paid Time Off and Sick Leave.
  • 401k/403B with Employer Match.
  • Tuition Assistance up to $5,250/year.
  • Student Debt Pay Down up to $10,000.
  • Emergency Backup Care and Disability plans.
  • Legal Resources Plan.
  • Opportunity for an annual discretionary bonus.

Proprium

Proprium

Sentara Health Administration is a not-for-profit integrated healthcare provider based in Virginia and Northeastern North Carolina, with a legacy of over 131 years. The organization operates hundreds of care sites, including 12 hospitals, home health services, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an extensive health plan serving 858,000 members. Committed to diversity, inclusion, and community service, Sentara has been recognized as an 'Employer of Choice' for over a decade and has received accolades from U.S. News and World Report for having the Best Hospitals for more than 15 years. The organization emphasizes professional development and a supportive work environment, striving to improve health outcomes for the communities it serves.

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