Remote Otter LogoRemoteOtter

Patient Claim Specialist - Remote

Posted 1 week ago

Overview

Join ModMed as a Patient Claim Specialist, where you will play a pivotal role in shaping a positive patient experience within our Revenue Cycle Management team.

In Short

  • Serve as primary contact for patient calls regarding balance inquiries and claims processing.
  • Initiate outbound calls to address account/payment issues.
  • Input and update patient account information in the Practice Management system.
  • Support special projects to enhance customer/patient-facing activities.

Requirements

  • High School Diploma or GED required.
  • Ability to commute to Boca Raton, Florida on a hybrid basis.
  • 1-2 years of healthcare administration experience required.
  • Basic understanding of medical billing and insurance carriers.
  • Manage 60+ inbound calls per day.
  • Bilingual (Spanish & English) a plus.
  • Proficient in Excel, Word, and PowerPoint.
  • Strong communication and interpersonal skills.
  • Ability to work effectively within a team.
  • Ability to remain calm in a demanding call center environment.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • 401(k) matching contributions.
  • Generous Paid Time Off and Paid Parental Leave.
  • Company paid Life and Disability benefits.
  • Professional development opportunities.
  • Global presence and in-person collaboration opportunities.
  • Weekly catered meals and wellness rooms.

Similar Jobs:

CrewBloom logo

Patient Care Specialist - Remote

CrewBloom

26 weeks ago

Seeking a dedicated Patient Care Specialist to provide exceptional customer service and support to patients and healthcare providers.

Patient Care
Customer Service
Communication Skills
Appointment Coordination
Philippines
Full-time
Customer Service

Providence

Patient Service Specialist - Remote

Providence

1 week ago

Join our team as a Patient Service Specialist, providing essential customer service and support in a healthcare setting.

Customer Service
Healthcare
Patient Care
Electronic Medical Records (EMR)
USA
Full-time
Customer Service
Medvidi logo

Patient Support Specialist - Remote

Medvidi

1 week ago

Join MEDvidi as a Patient Support Specialist to provide exceptional customer service in a telehealth environment.

Customer Service
Telehealth
Healthcare
CRM Systems
Indonesia
Full-time
Customer Service
Medvidi logo

Patient Support Specialist - Remote

Medvidi

1 week ago

Join MEDvidi as a Patient Support Specialist to provide exceptional customer service in a telehealth environment.

Customer Service
Telehealth
Healthcare Terminology
CRM Systems
Malaysia
Full-time
Customer Service
Natera logo

Patient Success Specialist - Remote

Natera

9 weeks ago

The Patient Success Specialist manages patient eligibility verifications and insurance billing processes while providing excellent customer service.

Insurance Billing
Medical Billing AND Coding
Customer Service
Medicare
United States
Full-time
Customer Service
$20 - $23 USD/hour