Patient Service Specialist - Remote

Overview

Patient Service Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Service Specialists work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

In Short

• Full Time, Day Shift
• Must live in Washington - Mostly Virtual
• Coordinate information and support for patient flow
• Provide customer service for check-in, registration, and billing
• Assist with scheduling and clinic operations
• Support the delivery of reliable healthcare
• Follow core values of Justice, Excellence, Dignity, Integrity, and Compassion
• Empower team members and value their voices
• Competitive pay and best-in-class benefits
• Join a culture of patient-focused care

Requirements

• Prior experience providing high-level customer service
• Ability to handle confidential data with discretion
• Electronic Medical Records (EMR) experience preferred
• Previous experience in a healthcare setting preferred

Benefits

• Competitive pay including holiday and shift pay differentials
• Full medical, dental, and vision coverage from day one
• 401(k) plan with employer matching
• Generous paid time off for vacation, sick days, and holidays
• Tuition reimbursement and student loan forgiveness programs
• Wellness and mental health assistance programs
• Back-up child and elder care support
• Voluntary benefits like pet, auto, and home insurance