Client Services Specialist - Remote

Overview

The Client Services Specialist will proactively address client issues with an emphasis on clear communication and support Etix’s growing client base via phone and email, as well as onsite at live events.

In Short

• Full-time position supporting client services.
• Located in KS, KY, MO, MN, OH, or WI metro area.
• Requires ticketing-related experience.
• Tasks include creating events and providing technical support.
• Travel to live events is required, up to 40% during peak seasons.
• Must be able to lift 30lbs.
• Excellent written and verbal communication skills are necessary.
• Must be flexible with working nights and weekends.
• Collaborative team player needed.
• Web and tech savvy is essential.

Requirements

• High School Graduate or equivalent; Associates Degree preferred.
• Knowledge of the ticketing industry and live events.
• Ability to adapt in high-paced environments.
• Commitment to providing excellent service.
• Must be a self-starter and problem solver.

Benefits

• Competitive medical, dental, and vision coverage.
• Flexible Spending Accounts and Health Savings Accounts available.
• Life insurance and disability coverage offered.
• 401k retirement savings plan with financial planning support.
• Paid Time Off and holidays included.
• Parental Leave available for new parents.
• Casual dress code with branded apparel provided.