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Client Services Specialist - Remote

Posted 21 weeks ago
Customer Service
Full Time
USA

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Overview

As a Client Services Specialist, you will play an integral role in post-sales client relationships, focusing on user adoption of the StackAdapt platform and optimizing campaign performance.

In Short

  • Integral role in post-sales client relationships.
  • Focus on user adoption of the StackAdapt platform.
  • Manage campaigns and ensure client satisfaction.
  • Work closely with Account Executives and support teams.
  • Maximize campaign ROI for customers.
  • Utilize RTB/Programmatic media buying experience.
  • Optimize campaigns for better performance.
  • Identify account expansion opportunities.
  • Remote-first company with hiring across the USA.

Requirements

  • Experience in client services or account management.
  • Strong understanding of programmatic media buying.
  • Ability to work in cross-functional teams.
  • Excellent communication skills.
  • Proven track record in client retention.
  • Analytical skills to optimize campaign performance.

Benefits

  • Work in a remote-first environment.
  • Collaborate with a dynamic team.
  • Opportunities for professional growth.
  • Engage in innovative projects.
StackAdapt logo

StackAdapt

StackAdapt is a self-serve advertising platform that offers innovative multi-channel solutions, including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. Founded with a vision to be more than just an advertising platform, StackAdapt serves as a hub of creativity and innovation, empowering hundreds of digitally-focused companies to achieve exceptional campaign performance. Recognized for its diverse and supportive workplace, StackAdapt has received multiple accolades, including being named one of Ad Age's Best Places to Work in 2024 and a leader in the advertising technology space. The company operates on a remote-first model, fostering a friendly and inclusive culture that values collaboration and personal development.

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