Senior IT Systems Engineer (Linux, VMware) - Remote

Overview

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior IT Systems Engineer, working between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward.  

In Short

• Administer and manage multiple flavors of Linux, including Redhat, Rocky, CentOS, and Ubuntu.
• Manage and maintain VMware environments, including ESXi hosts, Virtual Networking, and vCenter Server.
• Maintain and manage datacenter systems like DNS, DHCP, LDAP, and NTP.
• Develop scripts and automate processes using Perl/Python, Terraform, and Ansible.
• Deploy and manage server monitoring tools to ensure system health and performance.
• Implement and manage server backup tools to protect data integrity.
• Manage server hardware and datacenter operations efficiently.
• Resolve mission-critical problems with excellent problem-solving and analytical skills.
• Collaborate with cross-functional teams to ensure seamless integration of IT systems and solutions.
• Act as a resource for others at peer or above level; may lead projects with limited risks and resource requirements.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5+ years of experience in IT systems engineering or a related role.
• Expertise in Linux Administration: Proficient in managing Redhat, Rocky, CentOS, and Ubuntu distributions.
• VMware Administration: Skilled in Managing ESXi hosts, Virtual Networking, and vCenter.
• Datacenter Systems: Deep understanding of DNS, DHCP, LDAP, and NTP.
• Networking Protocols: Proficient in TCP/IP, NFS, and SSH/SFTP.
• Scripting and Automation: Expertise in scripting languages and automation tools like Perl/Python, Terraform, and Ansible.
• Server Monitoring Tools: Experience with server monitoring tools.
• Server Backup Tools: Experience with managing server backup solutions.
• Hardware Management: Experience with datacenter operations and managing server hardware.
• Network Terminology: Basic understanding of VLAN, bonding, aggregates, routing, multicast, and NATs.
• Problem-Solving Skills: Excellent analytical skills to resolve critical issues.
• Support Experience: Ability to handle service requests and support tickets efficiently.
• Process Adherence: Commitment to following production processes and change management policies.
• Communication Skills: Strong verbal and written communication skills.

Benefits

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.