Renewal Account Manager - Remote

Overview

As a Renewal Account Manager at Progress, you will assist clients with renewing their licenses and identify potential cross-sell and upsell opportunities.

In Short

• Contact clients about their renewal plans
• Coordinate renewal tasks with internal teams
• Collect and prepare data related to customer contracts
• Support Account Management with upsell/cross-sell opportunities
• Perform post-renewal tasks and maintain records

Requirements

• Bachelor’s degree preferred but not required
• Experience in a similar renewals role
• Strong analytical skills and attention to detail
• Excellent interpersonal skills
• CRM experience
• Experience with Microsoft Office

Benefits

• Medical, dental, vision, life & disability benefits
• Competitive salary and uncapped commission
• Flexible paid vacation time
• Employee Assistance Program and well-being program