Renewal Account Manager - Remote

Overview

We are Progress (Nasdaq: PRGS) - the/a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

In Short

• Contact clients about their renewal plans
• Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal
• Collect and prepare data related to customer’s existing contract and product usage
• Support Account Management by identifying upsell / cross-sell opportunities
• Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records

Requirements

• Bachelor’s degree is preferred but not required
• Salesforce experience
• SalesLoft experience desired but not required
• Applicable experience in a similar renewals based role
• Solid analytical skills, disciplined attention to detail, highly organized and thorough
• Solid interpersonal skills
• Experience with Microsoft 365

Benefits

• Opportunity to experience a great company culture
• Collaborate with wonderful colleagues
• Learn and grow with some of the best in the industry