Inside Sales Support Representative - Remote

Overview

As an Inside Sales Support Representative at Precoa, you will play a crucial role in managing communications and supporting sales operations, ensuring that every lead and appointment is handled with care.

In Short

• Own the Planner Support inbox and voicemail, responding promptly to requests.
• Support sales success by entering and processing appointments efficiently.
• Collaborate with different teams to resolve issues and ensure accuracy.
• Help achieve monthly goals by maintaining appointment averages.
• Work in a fast-paced environment while managing competing priorities.
• Deliver high-quality customer service and maintain professionalism.
• Utilize key department reports for problem-solving and collaboration.
• Exceed individual KPIs related to appointment handling and attendance.
• Demonstrate strong communication skills in a supportive role.
• Contribute to a positive and productive team environment.

Requirements

• Positive attitude and a passion for precision.
• Excellent written and verbal communication skills.
• High attention to detail and multitasking ability.
• Proven customer service experience or support role experience.
• Ability to meet or exceed KPIs consistently.

Benefits

• Competitive non-exempt salary based on experience.
• Hybrid flexibility: work remotely or from the office.
• 18 days PTO and 10 paid holidays annually.
• 6+ weeks paid parental leave.
• Health, Dental, and Vision benefits.
• 401k with company match.
• AD&D and Life Insurance Policies.