Application Engineer/Developer Support - Remote

Overview

The candidate will be responsible for the configuration and delivery of client-facing applications. The candidate may assist with support for the development of process enhancements under the guidance of the Sr. Software Engineer and the Manager, Technical Operations. Responsibilities will also include day-to-day maintenance of the health care application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation, root cause analysis, manage communication and client relationship management in partnership with Infrastructure Service Support team members.

In Short

• Configure client-facing applications as per requirements.
• Update client-facing applications following MLR guidelines.
• Represent the Application Operations / Development team on projects.
• Participate in daily application operations / development stand-up meetings.
• Follow established procedures for change management.
• Document and maintain standard operating procedures.
• Create WIKI articles for common processes.
• Coordinate with Application Development Team for software releases.
• Setup environments for new implementations.
• Support development of product unit tests for regression testing.

Requirements

• Bachelors in technology/Engineering (Computer Science or equivalent).
• 1-3 years of experience in application engineering/development/support.
• Strong grasp on GIT fundamentals.
• Hands-on knowledge of SQL Server, Windows, HTML, CSS, JavaScript, jQuery.
• Experience with Agile Development Lifecycle.
• Experience in web application configuration and templating.
• Operational knowledge of Team Foundation Server or AzureDevOps.
• Knowledge of continuous integration and deployment methodologies.
• Experience with Veeva or Salesforce is a plus.

Benefits

• Working knowledge of US Healthcare / Market Access would be an advantage.
• Azure hosting components.
• May require travel domestically and/or internationally.