Application Support Engineer - Remote

Overview

First Advantage is seeking an Application Support Engineer responsible for assisting in the support of custom applications, monitoring critical logs, and troubleshooting incidents regarding custom applications and systems issues.

In Short

• Assist in the support of custom applications.
• Monitor critical logs.
• Troubleshoot and support incidents.
• Collaborate with IT Ops team on metrics reporting.
• Participate in integration of operational dashboards.
• Ensure successful implementation of applications and systems.
• Collect and publish IT metrics.
• Maintain application and process documentation.
• Act as part of shift rotation for critical components.
• Work in a hybrid model with remote capabilities.

Requirements

• Bachelor's degree in Computer Science or related field.
• Experience with C#, .Net core/Framework, IIS, MS SQL, PowerShell.
• Experience in software development and/or .Net application support.
• Strong analytical skills.
• Flexible, autonomous, and well-organized.

Benefits

• Comprehensive leave policy.
• Career progression opportunities.
• Continuous learning and development opportunities.
• Training and certification reimbursement programs.
• Medical insurance coverage for employees.
• Quarterly rewards and recognition program.
• Attractive allowances for various needs.