Technical Account Manager - Remote

Overview

Platform9 is the leader in simplifying enterprise private clouds, providing a better way to deploy, operate, and scale private clouds.

In Short

• Role involves working directly with customers and informing product decisions.
• Focus on customer advocacy and maintaining relationships.
• No on-call rotation or travel required.
• Collaborative attitude is essential.
• 3+ years in technical roles with customer-oriented responsibilities.
• Experience with Linux or POSIX systems.
• Strong communication and organizational skills required.
• Understanding of technical topics like networking and virtualization.
• Willingness to become a Certified Kubernetes Administrator.
• Experience with scripting for data reporting and analysis.

Requirements

• 3+ years in technical roles with customer-oriented responsibilities.
• 3+ years of experience using, operating, or administering Linux or POSIX systems.
• A conspicuous need for punctuality, organization, and clear communication.
• A detailed understanding of multiple technical topics (e.g. TCP/IP networking, data structures, networked storage).
• A detailed understanding of containerization and virtualization.
• Are currently, or are willing to become, a Certified Kubernetes Administrator (CKA).
• Experience with scripting/programming for data reporting and analysis.
• A passion for continuous education and academic collaboration.
• The ability to explain a concept or topic to any audience.
• Comfort with public speaking and presentations.

Benefits

• Work with a tight-knit team that cares about your well-being.
• Build genuine friendships with colleagues and customers.
• Contribute to making the world more efficient for customers.