DevOps Engineer - Remote

Overview

We are seeking a highly motivated and skilled DevOps Engineer to join our Customer Operations organization. In this role, you will help build, maintain, and support our public SaaS platform, ensuring high availability, scalability, and performance across our customer environments.

In Short

• Build, maintain, and operate our public SaaS infrastructure, ensuring it meets reliability, scalability, and performance goals
• Design and manage infrastructure using Terraform and infrastructure-as-code best practices
• Develop and optimize CI/CD pipelines to enable fast, safe, and consistent software delivery
• Monitor and troubleshoot infrastructure and service issues in AWS and Linux environments
• Write automation scripts and tooling in Python and Bash
• Collaborate with product engineering, support, and customer teams to resolve technical issues and improve system reliability
• Participate in an on-call rotation during US Eastern timezone hours
• Operate within an agile/scrum workflow, contributing to planning, retrospectives, and continuous delivery
• Create and maintain technical documentation and runbooks for operational processes.

Requirements

• 3-6 years of experience in DevOps or Site Reliability Engineering roles
• Hands-on experience with Terraform, infrastructure as code, and managing cloud-native environments
• Strong experience with CI/CD tools (e.g., GitHub Actions, Jenkins, Teamcity)
• Solid understanding and operational experience with AWS services
• Proficiency with Linux, system administration, and shell scripting
• Strong scripting skills in Python and Bash
• Comfortable working in a fast-paced, agile development environment
• Ability to work independently and proactively during US Eastern timezone hours
• Participation in on-call rotations for production SaaS environments

Benefits

• Be a key player in operating and improving a global SaaS platform
• Work with modern cloud infrastructure and DevOps tooling
• Collaborate with passionate teams solving real customer challenges
• Enjoy a flexible, remote-first work environment with opportunities for career growth.
• Competitive Compensation and Equity
• Medical Healthcare for you and your family
• Hybrid Work Model
• Wellness Benefits
• Professional Development/ Global certifications
• Reward and Recognition Programs
• Team Building Activities
• Hackathon
• Company Wide Programs