Remote Otter LogoRemoteOtter

Implementation Manager - Remote

Posted 2 days ago
Project Management
Full Time
USA

Overview

The Implementation Manager will lead the onboarding of enterprise clients to the Apperio platform, ensuring a smooth and timely implementation while refining onboarding strategies.

In Short

  • Own and manage onboarding of 6–12 client organizations
  • Lead kickoff calls and data integration sessions
  • Serve as a strategic partner to clients
  • Escalate roadblocks and troubleshoot technical issues
  • Define and improve onboarding playbooks and processes
  • Mentor junior team members

Requirements

  • Bachelor’s degree required
  • 5+ years of experience in client-facing roles
  • Strong project management skills
  • Executive presence and communication skills
  • Hands-on experience with tools like JIRA and Trello
  • Strategic thinking and action-oriented
  • Must be authorized to work in the US
  • Remote (US) or on-site in NYC

Benefits

  • High-impact role in a fast-growing business
  • Opportunity to shape onboarding for Fortune 100 and 500 companies
  • Contribute to evolving client delivery capabilities
PERSUIT logo

PERSUIT

PERSUIT is a dynamic and growing company focused on delivering exceptional user experiences through innovative design. With a commitment to understanding customer needs and expectations, PERSUIT aims to enhance its B2B SaaS platform by integrating strong design principles and collaborative efforts among product and engineering teams. The company values detail-oriented professionals who are passionate about advocating for users and creating intuitive solutions that delight customers.

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