Customer Enablement Manager - Remote

Overview

People.ai is an AI-powered foundational data platform that helps customers unlock go-to-market success & growth by providing teams with solutions built specifically for their needs. Companies such as Verizon, IBM Red Hat, Snowflake, Zoom, and Palo Alto Networks rely on their enterprise-ready, patented AI technology.

In Short

• Accelerate customer adoption and success.
• Design and deliver scalable, data-driven learning experiences.
• Focus on onboarding, product training, and continuous education.
• Ensure customers and internal teams can turn product capability into measurable business outcomes.
• Work cross-functionally with various teams.
• Drive engagement, retention, and satisfaction across the customer lifecycle.
• Foster a learning culture through mentoring and workshops.
• Measure and report program impact and engagement.

Requirements

• 6+ years in customer education or enablement within SaaS.
• Proven ability to design scalable learning programs.
• Strong technical fluency in training diverse audiences.
• Experience with LMS and enablement systems.
• Exceptional communication and facilitation skills.
• Data-driven problem solver with a growth mindset.

Benefits

• Work in a diverse and creative environment.
• Opportunity to drive change and growth.
• Engage with a team focused on customer success.