Vendor Account Manager (Promotional Products/Branded Merchandise) - Remote

Overview

The Vendor Account Manager will oversee key customer accounts, manage order fulfillment processes, and ensure excellent service delivery while collaborating with internal teams.

In Short

• Fully remote position
• Independent Contractor, Full-time
• Manage high-value client accounts
• Review and process incoming orders
• Coordinate fulfillment with vendors
• Communicate with clients via email/Slack
• Handle escalations and maintain order accuracy
• Ensure timely execution of project milestones
• Contribute to process improvement
• Open to candidates in LATAM

Requirements

• Detail-oriented with strong organizational skills
• Experience in account management or order fulfillment
• Excellent communication skills
• Ability to manage multiple tasks efficiently
• Proficient in using communication tools (e.g., email, Slack)
• Strong problem-solving skills
• Experience in vendor management is a plus
• Ability to work independently and in a team

Benefits

• Retention bonuses at 3, 6, 9, and 12 months
• Community-driven benefits
• Opportunity to work with top startups in the US and EU
• Annual retreat
• Focus on long-term success and career growth