Patient Care Coordinator - Remote

Overview

The Patient Care Coordinator will serve as the first line of contact for patient inquiries, coordinating care and ensuring high-quality patient support in a fully remote environment.

In Short

• Fully remote position, open to candidates in the Philippines.
• Independent contractor role with full-time hours.
• Act as the first point of contact for patient inquiries.
• Coordinate care with clinical teams and external providers.
• Maintain HIPAA-compliant documentation.
• Participate in continuous process improvement efforts.
• Utilize digital health tools for patient support.
• Serve as a medical scribe for accurate documentation.
• Work with existing patient coordinators to streamline operations.
• Flexible work schedule preferred, Monday to Friday.

Requirements

• Strong communication skills.
• Experience with patient support or care coordination.
• Familiarity with EHR systems.
• Ability to work in a fast-paced, remote environment.
• Knowledge of HIPAA regulations.
• Experience with operational workflow management.
• Proficiency in Google Workspace and communication tools.
• Empathy and initiative in patient care.
• Ability to document medical encounters accurately.
• Flexibility in work hours.

Benefits

• Opportunity to work with top startups in the US and EU.
• Long-term career growth potential.
• Supportive work environment that values employee input.
• Access to advanced digital health tools.
• Possibility of promotion to roles matching onshore positions.
• Impactful work supporting underserved patients.
• Flexible working conditions.
• Engagement in meaningful work.
• Participation in team meetings and process improvements.
• Work alongside visionary founders.