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Patient Care Coordinator - Remote

Posted 7 days ago
Customer Service
Full Time
Worldwide
$20 - $25 USD/hour

Overview

Form Health is a national telemedicine weight loss clinic specialized in helping patients with obesity lose weight and lead healthier lives. This role is critical to our company mission of outstanding clinical care.

In Short

  • Provide comprehensive support for daily clinical operations.
  • Manage a panel of patients as their primary point of contact.
  • Coordinate exceptional care and patient inquiries.
  • Schedule and reschedule patient appointments.
  • Ensure consistent patient engagement with the clinical team.
  • Assist with prior authorization and prescription tasks.
  • Provide administrative support for clinicians.
  • Communicate patient feedback to improve operational tools.
  • Contribute to special projects as directed.
  • Work collaboratively with physicians and dietitians.

Requirements

  • Associate’s or Bachelor’s degree preferred; CMA certification strongly preferred.
  • Strong customer service drive and passion for helping patients.
  • At least two years of experience in a medical practice.
  • Excellent verbal and written communication skills.
  • Highly organized with strong coordination and prioritization skills.
  • Proficient in computer skills including Slack and Google Workspace.

Benefits

  • Competitive salary and equity in a high growth start-up.
  • Comprehensive health benefits (medical, dental, vision).
  • 401k.
  • Flexible work schedules and paid time off.
  • Paid parental leave.

F.H

Form Health

Form Health is a pioneering virtual-only obesity medicine clinic and digital health company dedicated to expanding access to high-quality care for patients struggling with obesity. By offering physician-led obesity clinical care through telehealth services that are covered by insurance nationwide, Form Health stands out as a leader in innovative obesity treatment solutions. The company is committed to addressing the growing need for effective weight management strategies in the face of rising healthcare costs and the recent surge in media attention surrounding anti-obesity medications. With a focus on scientific advancements and a mission to transform U.S. healthcare, Form Health is at the forefront of creating scalable, impactful solutions for obesity treatment.

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