Patient Care Coordinator - Remote

Overview

The Patient Care Coordinator manages in-home and virtual appointments for providers and clinical staff, utilizing scheduling software to optimize schedules. This role ensures appointments align with patient needs, provider availability, and organizational goals.

In Short

• Coordinate and schedule appointments for providers and clinical staff.
• Utilize scheduling software to manage schedules efficiently.
• Collaborate with operational and clinical teams.
• Assist in managing provider and clinical staff availability.
• Maintain accurate records of scheduled visits.
• Communicate with patients regarding appointments.
• Support provider productivity targets.
• Provide timely reporting on scheduling metrics.
• Ensure compliance with healthcare laws and regulations.
• Participate in team meetings.

Requirements

• High school diploma or GED.
• 2+ years work experience in a healthcare setting.
• Preferred: Call center or scheduling experience.
• Preferred: Experience with patient communication protocols.
• Preferred: Experience in a value-based healthcare setting.

Benefits

• Competitive total rewards package.
• Full healthcare coverage.
• 401K with match.
• Health, wellness, and financial benefits.