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Patient Engagement Specialist - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide
$20 - $23/hour

Overview

The Patient Engagement Specialist will be the first contact for many of ConcertoCare’s patients, serving as a key organizational ambassador and educator, supporting patients and clinical teams.

In Short

  • 100% remote position
  • 8 am to 5 pm Monday thru Friday CST/EST
  • Monthly Bonus Incentive
  • Competitive Salary
  • Excellent Work/Life Balance
  • 15 days of PTO and 3 Floating Holidays
  • 8 paid holidays yearly
  • Medical, Dental, Vision and 401k

Requirements

  • 1 year of experience in a healthcare, patient-oriented position.
  • 1 year of experience in providing customer service.
  • Sales experience preferred.
  • Appointment scheduling experience.
  • CNA/MA background is a plus.
  • Call center experience is a plus.
  • Demonstrated passion for extraordinary patient service.

Benefits

  • Base Salary/Wage Range: $20.00 to $23.00 plus competitive incentive plan.
  • Compensation is commensurate with qualifications and experience.
  • ConcertoCare offers a competitive total rewards package.
  • Full healthcare coverage.
  • 401K with match.
  • Broad range of health, wellness, and financial benefits.
ConcertoCare logo

ConcertoCare

ConcertoCare is a healthcare organization dedicated to providing innovative, value-based clinical care for patients with complex needs, particularly those inadequately served by traditional healthcare systems. The company emphasizes a collaborative, multidisciplinary team approach to care, focusing on virtual clinical support and navigation to ensure patients receive timely and appropriate care. With a commitment to professional development and a holistic approach to patient care, ConcertoCare aims to improve clinical outcomes through compassionate and individualized care delivery.

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