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Patient Engagement Specialist - East Coast - Remote

Posted 3 days ago
Customer Service
Full Time
Worldwide
$19.00 - $23.00/hour

Overview

The Patient Engagement Specialist will serve as a key contact for patients, supporting them through the initial visit scheduling and engagement process in a fully remote role.

In Short

  • 100% remote position
  • Work hours: 8 am to 5 pm Monday thru Friday CST/EST
  • Monthly Bonus Incentive
  • Competitive Salary
  • Excellent Work/Life Balance
  • 15 days of PTO and 3 Floating Holidays
  • 8 paid holidays yearly
  • Medical, Dental, Vision and 401k benefits
  • Engage patients via telephone and in-person
  • Maintain patient confidentiality

Requirements

  • 1 year of experience in a healthcare, patient-oriented position
  • 1 year of customer service experience
  • Sales experience preferred
  • Appointment scheduling experience
  • CNA/MA background is a plus
  • Call center experience is a plus
  • Passion for extraordinary patient service

Benefits

  • Competitive total rewards package
  • Full healthcare coverage
  • 401K with match
  • Health, wellness, and financial benefits
ConcertoCare logo

ConcertoCare

ConcertoCare is a healthcare organization dedicated to providing innovative, value-based clinical care for patients with complex needs, particularly those inadequately served by traditional healthcare systems. The company emphasizes a collaborative, multidisciplinary team approach to care, focusing on virtual clinical support and navigation to ensure patients receive timely and appropriate care. With a commitment to professional development and a holistic approach to patient care, ConcertoCare aims to improve clinical outcomes through compassionate and individualized care delivery.

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