Patient Care Coordinator - Remote

Overview

The Patient Care Coordinator manages in-home and virtual appointments for providers and clinical staff, ensuring appointments align with patient needs and organizational goals.

In Short

• Coordinate and schedule appointments for providers and clinical staff.
• Utilize scheduling software to manage schedules.
• Collaborate with teams to address scheduling gaps and needs.
• Maintain accurate records of scheduled visits.
• Communicate with patients regarding appointments.
• Support provider productivity targets by optimizing schedules.
• Provide updates on scheduling metrics to leadership.
• Ensure compliance with healthcare laws and standards.
• Participate in team meetings and huddles.
• Handle patient grievances related to scheduling.

Requirements

• High school diploma or GED.
• 2+ years of experience in a healthcare setting.
• Must reside within the state of Washington.
• Preferred experience in call center or scheduling.
• Knowledge of patient communication protocols.
• Experience in value-based healthcare settings preferred.

Benefits

• Base salary of $21 to $25 plus annual bonus.
• Full healthcare coverage.
• 401K with match.
• Broad range of health, wellness, and financial benefits.