Patient Care Coordinator - Remote

Overview

The Patient Care Coordinator plays a crucial role in providing support and coordination for patients with complex chronic conditions in a fully remote environment.

In Short

• Act as the first line of contact for patient inquiries.
• Coordinate diagnostic testing and referrals.
• Maintain HIPAA-compliant documentation.
• Support onboarding for new patients.
• Utilize various digital health tools for patient support.
• Participate in continuous process improvement efforts.
• Work closely with the clinical team and external providers.
• Document patient encounters and physician notes accurately.
• Respond to patient messages and inquiries promptly.
• Collaborate with existing patient coordinators.

Requirements

• Experience in patient support or healthcare coordination.
• Strong communication skills and empathy.
• Familiarity with electronic health records (EHR).
• Ability to manage operational workflows effectively.
• Proficiency in using digital communication tools.
• Understanding of HIPAA regulations.
• Ability to work independently in a remote setting.
• Experience with medical scribing is a plus.
• Flexibility in work schedule is preferred.
• Commitment to patient care and quality service.

Benefits

• Retention bonuses at various milestones.
• Community-driven benefits including an annual retreat.
• Opportunity to work with top startups in the US and EU.
• Supportive and empathetic work environment.
• Access to advanced digital health tools.
• Potential for career growth and development.
• Flexible working hours for the right candidate.
• Engagement with a dedicated clinical team.
• Focus on long-term success and team member development.
• Work in a fast-paced, remote-first environment.