Client Success & Sales Support Specialist - Remote

Overview

The Client Success & Sales Support Specialist will manage client onboarding, support day-to-day communications, and assist in sales development operations for a US-based retail company.

In Short

• Remote work arrangement.
• Full-time position.
• Monday to Friday, 9:00 AM – 5:00 PM EST schedule.
• Manage onboarding of new brand partners.
• Support client communications and deliver monthly reports.
• Research and organize new brand prospects.
• Maintain and update CRM and pipeline trackers.
• Collaborate on maintaining SOPs and dashboards.
• Opportunity for career growth into a Client Success Manager role.
• Work with a dynamic team focused on client success.

Requirements

• Highly organized and detail-oriented.
• Proactive and able to manage multiple tasks.
• Excellent communication skills.
• Experience with CRM systems.
• Ability to draft professional documents and reports.
• Comfortable with remote work and US time zones.
• Basic understanding of sales support processes.
• Willingness to learn and adapt.
• Experience in client-facing roles preferred.
• Knowledge of retail industry is a plus.

Benefits

• Standard PTO policy.
• Competitive salary based on experience.
• Work with top startups and founders.
• Opportunities for professional growth.
• Supportive team environment.
• Engagement with innovative retail partners.
• Access to a network of top-tier candidates and clients.
• Flexible work arrangements.
• Chance to make a significant impact in a growing company.
• Involvement in exciting projects in the retail sector.