Bilingual Home Care Scheduler - Remote

Overview

The Bilingual Home Care Scheduler will manage caregiver schedules and ensure seamless care coordination using an AI-powered platform.

In Short

• Fully remote position based in the Philippines or LATAM.
• Full-time, independent contractor role.
• 40 hours per week with flexible shifts.
• Manage inbound and outbound scheduling requests.
• Use various scheduling and EMR systems.
• Proactively resolve scheduling conflicts.
• Document updates accurately in the system.
• Collaborate with teammates for 24/7 coverage.
• Provide feedback to improve scheduling processes.
• Not a typical call center role, involves complex problem-solving.

Requirements

• Bilingual in English and Spanish.
• Experience in scheduling or customer service.
• Strong communication skills.
• Ability to handle high-volume scheduling.
• Familiarity with EMR systems preferred.
• Problem-solving mindset.
• Flexibility to work rotating shifts.
• Attention to detail.
• Ability to work independently.
• Commitment to quality care delivery.

Benefits

• Work with top clients in the US and EU.
• Opportunities for professional growth.
• Supportive work environment.
• Long-term career potential.
• Impactful work within the home care industry.
• Flexible working hours.
• Access to training and development resources.
• Collaborative team culture.
• Recognition for your contributions.
• Work remotely from anywhere in LATAM or the Philippines.