Bilingual Patient Care Scheduler - Remote

Overview

As a Bilingual Patient Care Scheduler at Scan.com, you will play a crucial role in scheduling patients for diagnostic imaging and ensuring a seamless patient experience.

In Short

• Schedule patients for diagnostic imaging.
• Handle administrative tasks like updating schedules and responding to emails.
• Communicate with patients and troubleshoot scheduling issues.
• Collaborate with other departments.
• Adhere to HIPAA regulations to protect patient privacy.
• Participate in professional development.

Requirements

• Fluent in English and Spanish.
• Experience in high-volume scheduling or customer service in healthcare.
• Outgoing and empathetic personality.
• Strong communication and interpersonal skills.
• Attention to detail and problem-solving skills.
• Comfortable using scheduling software.

Benefits

• Salary range of $42,000 - $45,000.
• 401k.
• Healthcare, Vision, and Dental.
• Flexible working options.
• Remote or hybrid working options.
• 18 days PTO plus public holidays.