Bilingual Patient Care Scheduler - Remote

Overview

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

In Short

• Join a remote team as a Bilingual Patient Care Scheduler.
• Work from 8am - 5pm PST with training in Atlanta.
• Schedule patients for diagnostic imaging and manage administrative tasks.
• Communicate with patients and troubleshoot scheduling issues.
• Adhere to HIPAA regulations to protect patient privacy.
• Optimize scheduling operations to support business growth.
• Enhance communication skills for patient satisfaction.
• Implement new processes for scalability.
• Participate in professional development opportunities.
• Be part of a team committed to revolutionizing the diagnostic imaging industry.

Requirements

• Fluent in English and Spanish.
• Experience in a high-volume scheduling or customer service role.
• Outgoing and empathetic personality.
• Strong communication and interpersonal skills.
• Attention to detail and excellent problem-solving skills.
• Comfortable using scheduling software.

Benefits

• Salary of $50,000.
• 401k.
• Healthcare, Vision, and Dental.
• All necessary equipment for the role.
• Flexible working options.
• Remote or hybrid working options.
• Personal Development budgets.
• 18 days PTO plus public holidays.
• 10 paid sick days.
• Inclusive policies designed by our team, for our team.