Associate Partnership Manager - Remote

Overview

Payoneer’s mission is to enable businesses of all sizes from anywhere in the world to access the rising, global economy by enabling them to transact globally as easily as they do locally. Life at Payoneer is a global community, where you’ll work with colleagues all over the world, serving small- and medium-sized business customers and partners in over 190 markets.

In Short

• Be proactive in strengthening existing customer relationships to maximize adoption, retention, upsell and prevent churn.
• Help clients to define their strategic goals and implement them through the usage of Payoneer products.
• Respond to clients’ operational requests and facilitate their communication with Customer Support.
• Collaborate with Marketing Team to develop case studies and user testimonials.
• Gather customer feedback and work with product owners, helping to shape the product roadmap.
• Help the team to implement best Customer Success practices, identify executional challenges and improve existing workflows.

Requirements

• 1-2 years of experience in channel sales, partnerships, Customer success, Business Development or Account management in a fast-growing global organization.
• Experienced and deep understanding of Fintech or tech Channel partnerships and GTM motions, proven track record of successfully managing a book of global partners.
• A natural relationship builder, have the ability to generate partner referral opportunities while also developing long-term, mutually beneficial partner relationships.
• Cross-functional experience working with all GTM teams including sales, marketing, customer success etc.
• Ambitious, consistent, & willing to try multiple avenues to achieve goals.
• Language requirements are English and Ukrainian – any additional languages are beneficial.

Benefits

• Work in a hybrid or remote work frame.
• Be part of a global community.
• Equal opportunity employer.