Lead, Global HR Operations - Remote

Overview

As a Team Lead for the Shared Services team at Payoneer, you will manage operations and client relations while ensuring the performance and delivery of the Shared Services Team.

In Short

• Lead the Shared Services team for HR operations.
• Manage client relations and operations.
• Ensure adherence to SOPs and SLAs.
• Collaborate with internal teams across regions.
• Build relationships with clients to enhance service delivery.
• Oversee 24/7 operations and manage team priorities.
• Maintain data integrity across internal applications.
• Hands-on experience in US payroll and onboarding is required.
• 7 years of experience in HR Operations or related fields.
• Preferably hold an MBA in Human Resources.

Requirements

• Experience in US payroll and onboarding processes.
• Knowledge of global compensation and benefits.
• Strong problem-solving and conflict resolution skills.
• Ability to multitask with attention to detail.
• Experience managing teams across different regions.
• Ability to thrive in a high-pressure environment.

Benefits

• Health insurance and disability insurance.
• Life insurance and 401k plan.
• Paid time off and sick leave.
• Discretionary year-end bonus.