Customer Success Manager - Remote

Overview

The Customer Success Manager role at Pavago focuses on HubSpot strategy, client communication, and implementation oversight, ideal for someone who excels in business strategy and relationship management.

In Short

• Full-Time, Remote position working US hours.
• Participate in sales calls as a solution engineer.
• Create strategic HubSpot implementation plans.
• Manage client projects ensuring timely and budget-friendly execution.
• Hold progress meetings with clients to review performance.
• Analyze project results and suggest improvements.
• Strong understanding of HubSpot and digital strategy required.
• Excellent communication skills are essential.
• Experience with project management tools is a plus.
• Passion for helping clients succeed is crucial.

Requirements

• Strong working knowledge of HubSpot.
• Understanding of buyer personas and SEO strategies.
• Experience in client success or project management roles.
• Ability to manage multiple deadlines with attention to detail.
• High degree of professionalism and interpersonal skills.
• Willingness to learn and maintain HubSpot certifications.
• Familiarity with project management tools like Teamwork.

Benefits

• Collaborative and fast-paced team environment.
• Opportunity to work with diverse clients.
• Support for professional development and certifications.
• Flexible working arrangements.
• Focus on delivering real results for clients.