Customer Success Manager - Remote

Overview

The Customer Success Manager at Pavago will play a key role in ensuring client satisfaction through effective HubSpot strategy implementation and project management.

In Short

• Full-Time, Remote position
• Focus on client onboarding and strategy development
• Lead point of contact for assigned client projects
• Ensure project deliverables are completed on time and within budget
• Hold recurring progress meetings with clients
• Strong understanding of HubSpot required
• Excellent communication skills are essential
• Experience in client success or project management preferred
• Ability to manage multiple projects simultaneously
• Collaborate with internal teams for successful delivery

Requirements

• Strong working knowledge of HubSpot
• Understanding of buyer personas and the buyer’s journey
• Previous experience in client success or digital strategy roles
• Excellent written and verbal communication skills
• Ability to manage multiple deadlines
• High degree of professionalism
• Willingness to maintain HubSpot certifications
• Familiarity with project management tools is a plus

Benefits

• Work in a collaborative and fast-paced team
• Opportunity to help clients succeed using HubSpot
• Engaging and dynamic work environment
• Continuous learning and development opportunities