Account Manager - Remote

Overview

As an Account Manager at Patsnap, you will have the opportunity to take full ownership of the customer lifecycle, focusing on new business development and account management to drive revenue growth.

In Short

• Manage the entire customer lifecycle focusing on renewals and expansion.
• Build and maintain strong customer relationships.
• Improve clients' IP and R&D workflows.
• Utilize a data-driven approach for sales funnel management.
• Resolve client issues through expertise in account management.
• Conduct onboarding meetings and quarterly business reviews.
• Analyze territory to convert opportunities into growth.
• Exceed sales targets and KPIs consistently.
• Stay updated with product updates to articulate their value.

Requirements

• 3-5 years of sales and/or account management experience in Australia.
• Strong communication, presentation, and leadership skills.
• Experience with large volumes of accounts is a plus.
• Background in intellectual property/manufacturing/engineering/chemical/food production is a plus.
• Proven track record in account management and expansion.
• Experience in enterprise SaaS sales is a plus.
• Self-motivated, curious, adaptable, and proactive.
• Team player with experience working with various stakeholders.

Benefits

• Work in a vibrant and diverse team.
• Be part of a company committed to innovation.
• Opportunities for personal and professional growth.
• Inclusive environment fostering talent and ideas.