Portuguese Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is excited to offer outstanding opportunities for Portuguese Speaking Customer Service positions with the Imperial Department. This role is perfect for individuals who are dedicated to delivering exceptional customer service while working in a collaborative and supportive environment.

In Short

• Handle customer inquiries in Portuguese, providing accurate and relevant information
• Resolve customer issues and inquiries efficiently and professionally
• Process transactions, returns, and exchanges with a customer-focused approach
• Educate customers about products and services to improve their experience
• Document customer interactions and maintain detailed records
• Collaborate with team members to enhance service delivery
• Stay informed about new products and updates related to company policies

Requirements

• Fluency in Portuguese
• Strong communication skills
• Ability to work in a team
• Customer service experience preferred
• Problem-solving skills
• Adaptability to new technologies
• Attention to detail

Benefits

• Collaborative work environment
• Opportunities for growth and development
• Supportive team culture
• Valued contributions