Nordic Speaking Customer Service Representative - Remote

Overview

This role provides a unique chance to merge your passion for travel and customer service while living in one of Europe’s most vibrant countries.

In Short

• Provide exceptional customer service to Nordic-speaking clients through phone, email, and chat support.
• Assist customers with airline reservations, changes, and cancellations while ensuring compliance with company policies.
• Guide customers through the booking process, providing accurate information on routes, fares, and travel policies.
• Document all customer interactions and transactions efficiently in our database.
• Collaborate with team members to tackle complex customer issues and improve service quality.
• Stay updated on airline products, services, and industry trends to provide informed customer support.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Ability to work in a team environment.
• Customer-oriented mindset.
• Willingness to relocate to Greece.

Benefits

• Free relocation to Greece.
• Opportunity to work in a vibrant environment.
• Support in career development.