Nordic Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is excited to announce an opportunity for a Nordic Speaking Customer Service Representative in the Fashion & Apparel Department. In this vibrant role, you will provide outstanding support to Nordic-speaking customers, assisting them with inquiries regarding fashion products, order statuses, and returns. Your passion for fashion and exceptional communication skills will play a key role in ensuring customer satisfaction and loyalty. If you are fluent in a Nordic language and have a keen interest in the fashion industry, we want you to join our team!

In Short

• Deliver exceptional customer service to Nordic-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries related to product information, sizing, orders, and returns.
• Document customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with the inventory and logistics teams to ensure timely resolution of customer issues.
• Stay informed about the latest fashion trends, product launches, and promotions to provide knowledgeable assistance.
• Build and maintain strong relationships with customers to promote loyalty and repeat business.

Requirements

• Fluency in a Nordic language.
• Strong communication skills.
• Interest in the fashion industry.
• Experience in customer service.
• Ability to work in a team environment.

Benefits

• Opportunity to work in the fashion industry.
• Dynamic work environment.
• Possibility for career growth.