Nordic Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is excited to offer a unique opportunity for Nordic Speaking Customer Service Representatives to join our team in Greece! This role comes with a fully paid relocation package, allowing you to seamlessly transition to a new life in a vibrant and beautiful country. In this position, you will provide outstanding support to our Nordic-speaking clients, ensuring their needs are met with professionalism and efficiency.

In Short

• Assist Nordic-speaking customers via phone, email, and chat
• Respond to inquiries regarding our products and services effectively
• Maintain accurate records of customer interactions in our CRM system
• Collaborate with team members to resolve customer issues
• Provide detailed information about product features and benefits
• Collect customer feedback to improve our services
• Participate in regular training sessions to enhance service skills and product knowledge

Requirements

• Proficiency in a Nordic language (Danish, Swedish, Norwegian, or Finnish)
• Strong communication skills
• Experience in customer service preferred
• Ability to work in a team-oriented environment
• Familiarity with CRM systems
• Willingness to learn and adapt

Benefits

• Fully paid relocation package
• Opportunity to work in a beautiful country
• Comprehensive training programs
• Supportive team environment
• Career growth opportunities