Nordic Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment FR is thrilled to announce the availability of Nordic Speaking Customer Service Positions within the Imperial Department. This opportunity allows you to become part of a dedicated team committed to providing exceptional service in the tobacco and consumer goods industry.

In Short

• Deliver exemplary customer service to clients speaking Nordic languages through various channels.
• Assist customers with order processes and account management.
• Handle customer complaints and resolve issues promptly.
• Collaborate with other departments for effective service delivery.
• Maintain accurate documentation of customer interactions.
• Stay updated on the company's products and policies.
• Proactively seek customer feedback for service improvements.

Requirements

• Fluency in any Nordic language (Danish, Swedish, Finnish, or Norwegian).
• Strong communication skills.
• Ability to handle customer complaints effectively.
• Experience in customer service is a plus.
• Proficient in using customer service software.

Benefits

• Work from home opportunity.
• Competitive salary.
• Comprehensive training provided.
• Supportive team environment.
• Opportunities for career advancement.