Nordic Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Nordic speakers to join our Online Travel Department in sunny Athens! In this role, you will provide exceptional customer service to Nordic-speaking clients, assisting them with their travel inquiries and bookings. As a member of our dynamic team, you will have the chance to work in a beautiful location while helping customers create unforgettable travel experiences. If you're passionate about the travel industry and eager to make a difference in people's journeys, we want to hear from you!

In Short

• Deliver top-notch customer support to Nordic-speaking clients via phone, email, and chat.
• Assist customers with travel inquiries, bookings, and itinerary changes.
• Resolve issues efficiently while maintaining a positive and friendly demeanor.
• Document customer interactions accurately for ongoing improvement.
• Work collaboratively with colleagues to enhance service quality and achieve performance targets.
• Engage in continuous training to stay informed about travel products and tools.

Requirements

• Fluency in Nordic languages.
• Strong communication skills.
• Experience in customer service preferred.
• Ability to work in a team environment.
• Problem-solving skills.
• Passion for the travel industry.

Benefits

• Work in a beautiful location in Athens.
• Opportunity to help customers create unforgettable travel experiences.
• Dynamic team environment.
• Continuous training and development.