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Czech Speaking Customer Support Representative - Remote

Posted 2 weeks ago
Customer Service
Full Time
Greece

Overview

An overview paragraph about the job

In Short

  • Provide exceptional customer support to Czech-speaking clients through various communication channels, including email, chat, and phone.
  • Assist customers with inquiries regarding the online marketplace platform, addressing concerns and providing solutions.
  • Document customer interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with other team members to meet and exceed service-level objectives and improve customer satisfaction.
  • Participate in ongoing training to stay updated with platform changes and industry best practices.

Requirements

  • Fluency in Czech
  • Strong communication skills
  • Experience in customer support
  • Ability to work in a remote environment
  • Problem-solving skills

Benefits

  • Flexible remote work environment
  • Opportunity to be part of a dynamic team
  • Career growth opportunities

P.M.R.E

Patrique Mercier Recruitment ES

Patrique Mercier Recruitment ES is a dynamic recruitment agency specializing in connecting talented individuals with prestigious luxury goods brands. The company is dedicated to providing exceptional customer service opportunities, particularly for Dutch speakers, allowing them to work remotely from Greece. With a focus on high-end products, Patrique Mercier Recruitment ES emphasizes the importance of delivering a luxurious shopping experience while maintaining brand integrity. The agency offers comprehensive training, competitive salaries, and various employee benefits, fostering a supportive environment for those passionate about luxury and customer care.

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