Czech Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Czech Speaking Customer Support representative to work in Greece, with a fully paid relocation package! This position is perfect for individuals who are eager to immerse themselves in a new culture while delivering top-notch customer service to Czech-speaking clients. In this role, you will address inquiries, resolve issues, and ensure a positive experience for our customers. If you are fluent in Czech and ready for a new adventure, we encourage you to apply!

In Short

• Provide exceptional customer support via phone, email, and chat in Czech.
• Assist customers with inquiries related to products and services.
• Manage and resolve customer complaints using effective problem-solving techniques.
• Educate clients on available services and assist them in navigating company offerings.
• Maintain accurate records of customer interactions for quality assurance purposes.
• Collaborate with other team members to enhance overall customer satisfaction.

Requirements

• Fluency in Czech is required.
• Strong communication skills.
• Ability to work in a team environment.
• Problem-solving skills.
• Experience in customer service is a plus.

Benefits

• Fully paid relocation package.
• Opportunity to immerse in a new culture.
• Supportive team environment.
• Career growth opportunities.