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Czech Speaking Customer Support Representative - Remote

Posted 2 weeks ago
Customer Service
Full Time
Greece

Overview

Patrique Mercier Recruitment FR is focused on connecting skilled professionals with exciting career opportunities. We are currently looking for a Czech Speaking Customer Support Representative for Online Content Creators. This position is ideal for individuals passionate about the digital content landscape and able to provide top-notch support to clients in the online creative community.

In Short

  • Provide exceptional customer support to Czech-speaking online content creators via phone, email, and chat.
  • Assist clients with inquiries related to platform features, account management, and payment processes.
  • Effectively resolve issues and provide solutions to enhance the user experience on the platform.
  • Document customer interactions accurately and follow up on outstanding inquiries.
  • Collaborate with internal teams to address client needs and improve service delivery.
  • Educate clients on best practices to optimize their presence and engagement as content creators.
  • Gather customer feedback to contribute to service enhancements and product development.

Requirements

  • Fluency in Czech and English.
  • Strong communication skills.
  • Experience in customer support or related field.
  • Ability to work independently and as part of a team.
  • Problem-solving skills and attention to detail.

Benefits

  • Opportunity to work with a dynamic team.
  • Flexible working hours.
  • Remote work option.
  • Professional development opportunities.
Patrique Mercier Recruitment FR logo

Patrique Mercier Recruitment FR

Patrique Mercier Recruitment FR is a recruitment agency that specializes in connecting talented individuals with remote job opportunities in various sectors. They are currently seeking a Polish Speaking Media Streaming Support Advisor to assist Polish-speaking customers in Greece with their media streaming needs. The company values exceptional customer service and technical expertise, aiming to enhance the user experience in the digital media landscape. They offer a supportive work environment with benefits such as private health insurance, training and development opportunities, performance bonuses, and additional perks for employees.

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