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Czech Speaking Customer Support Representative - Remote

Posted 2 weeks ago
Customer Service
Full Time
Greece

Overview

Patrique Mercier Recruitment FR is focused on connecting talented professionals with rewarding career opportunities. We are currently seeking a Czech Speaking Customer Support Representative for the Transportation Services Department. This position is ideal for individuals who are passionate about delivering top-notch customer service and who enjoy assisting Czech-speaking clients with their transportation needs.

In Short

  • Provide exceptional customer support to Czech-speaking clients regarding transportation services via phone, email, and chat.
  • Assist customers with inquiries related to bookings, schedules, and service policies.
  • Effectively address customer complaints and issues to ensure a positive experience.
  • Document customer interactions accurately and maintain organized records.
  • Collaborate with internal teams to facilitate solutions and enhance service delivery.
  • Educate customers about available services and safety protocols.
  • Gather customer feedback to contribute to service quality improvements.

Requirements

  • Fluency in Czech and English.
  • Strong communication skills.
  • Experience in customer service is preferred.
  • Ability to work in a fast-paced environment.
  • Problem-solving skills.
  • Familiarity with transportation services is a plus.

Benefits

  • Competitive salary.
  • Remote work flexibility.
  • Opportunities for professional development.
  • Supportive team environment.
Patrique Mercier Recruitment FR logo

Patrique Mercier Recruitment FR

Patrique Mercier Recruitment FR is a recruitment agency that specializes in connecting talented individuals with remote job opportunities in various sectors. They are currently seeking a Polish Speaking Media Streaming Support Advisor to assist Polish-speaking customers in Greece with their media streaming needs. The company values exceptional customer service and technical expertise, aiming to enhance the user experience in the digital media landscape. They offer a supportive work environment with benefits such as private health insurance, training and development opportunities, performance bonuses, and additional perks for employees.

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