Czech Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to offer a rewarding opportunity for a Czech Speaking Customer Support representative to join our Transportation Services Department. This role is tailored for individuals who are dedicated to providing exceptional service to customers in the transportation sector. You will handle inquiries, resolve issues, and support Czech-speaking clients, ensuring a smooth and efficient experience. If you are fluent in Czech and have a passion for customer service, we invite you to apply and join our dynamic team!

In Short

• Provide high-quality customer support via phone, email, and chat in Czech.
• Assist customers with inquiries related to transportation services.
• Resolve customer complaints and ensure a high level of client satisfaction.
• Guide clients through our services and help them with any issues they may encounter.
• Maintain detailed records of customer interactions for continuous improvement purposes.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Fluency in Czech.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a team environment.
• Problem-solving skills.

Benefits

• Opportunity to work remotely.
• Dynamic team environment.
• Training and development opportunities.
• Competitive salary.