Remote Otter LogoRemoteOtter

Nordic Speaking Customer Service Representative - Remote

Posted 13 weeks ago
Customer Service
Full Time
Greece

Overview

Mercier Consultancy is looking for a dynamic Nordic Speaking Customer Service Representative to join our team at an Online Streaming Company. In this exciting role, you will provide exceptional support to our Nordic-speaking customers, ensuring they have a seamless and enjoyable streaming experience.

In Short

  • Deliver high-quality customer service in Nordic languages through phone, email, and chat.
  • Assist customers with technical issues, subscription inquiries, and troubleshooting.
  • Guide clients in navigating the platform and recommend content.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with internal teams to resolve complex inquiries.
  • Stay updated on the latest content offerings and industry trends.
  • Gather customer feedback to improve streaming services continuously.

Requirements

  • Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, Finnish).
  • Strong communication skills.
  • Experience in customer service or related field.
  • Ability to handle technical inquiries.
  • Familiarity with CRM systems.
  • Problem-solving skills.
  • Passion for streaming services.

Benefits

  • Work from home flexibility.
  • Competitive salary.
  • Opportunity to work in a dynamic team.
  • Continuous training and development.
  • Access to exclusive content and services.
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

Share This Job!

Save This Job!

Similar Jobs:

P.M.R.E

Nordic Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment ES

14 weeks ago

Join our Online Travel Department in Athens as a Nordic Speaking Customer Service Representative.

Greece
Full-time
Customer Service
Mercier Consultancy logo

Nordic Speaking Customer Service Representative - Remote

Mercier Consultancy

14 weeks ago

Join Mercier Consultancy as a Nordic Speaking Customer Service Representative to support clients with their electronics inquiries.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment FR logo

Nordic Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment FR

14 weeks ago

Join a leading Electronics Company as a Nordic Speaking Customer Service Representative, providing exceptional support to clients.

Greece
Full-time
Customer Service
Patrique Mercier Recruitment FR logo

Nordic Speaking Customer Service Representative - Remote

Patrique Mercier Recruitment FR

14 weeks ago

Join a dedicated team as a Nordic Speaking Customer Service Representative, providing exceptional service in the tobacco and consumer goods industry.

Greece
Full-time
Customer Service
Mercier Consultancy logo

Nordic Speaking Customer Service Representative - Remote

Mercier Consultancy

14 weeks ago

Join Mercier Consultancy as a Nordic Speaking Customer Service Representative to support Nordic-speaking customers in our E-commerce Department.

Greece
Full-time
Customer Service